Privacy and Security
Your privacy on the Sunlover Holidays website is very important to us.
- we will not collect personally identifiable information like your name, e-mail or mailing address and telephone number ("Personal Information") without your knowledge and specific permission;
- we will not disclose your Personal Information to third parties unless you specifically authorise us to do so;
- we will take reasonable steps to protect the security of the Personal Information we collect from you.
When you are just visiting us...
You can visit the Sunlover Holidays website anytime without revealing who you are or providing any Personal Information.
While you are on our site we collect basic information but it is anonymous and is not linked to you specifically. We use this data to better understand things like how our site is navigated, how many visitors arrive at specific pages, the length and frequency of stays at our site, etc. to try and improve the site for our customers.
We may place a "cookie" on your personal computer. Most web sites do this. A cookie is a small file that our computer sends to your computer and that your computer sends back to us each time you visit the Sunlover Holidays website.
Most Internet browsers automatically accept cookies. However, you can instruct your browser, by editing its options, to stop accepting cookies or prompt you before accepting a cookie from the sites you visit.
Sharing of personal information.
We guarantee that we will only disclose your Personal Information to the service and product providers that you decide to make a booking with through Sunlover Holidays.
So when you book a hotel room, we will provide the Hotel with the Personal Information they need to accept the booking.
We may also have to share your information with courier companies for tickets / documents and with the credit card company. We share with these other companies only the information they need to complete the booking.
How we protect your information...
At Sunlover Holidays we are committed to safeguarding your private details and we use the best security technology available to achieve this.
For your privacy, all information at our end is secured from unauthorised access from the Internet through the latest firewall technology. In addition, during payment, others are prevented from tapping into the connection between your computer and our server through industry-standard encryption technology known as Secure Socket Layer (SSL) with encryption keys of 128 bits.
To make sure we meet our obligations to you we are constantly upgrading our systems to ensure our privacy obligations are always met in accordance with industry standards and best practice.