Turtle Beach Resort
2346 Gold Coast Highway
, Mermaid Beach QLD 4218
Aerial
Turtle Beach Resort is set in a sub-tropical oasis only 300 metres to the beach. Truly a home away from home, the resort offers spacious 1, 2 and 3 bedroom self contained apartments with balconies and terraces that overlook lush tropical greenery.
Recreational facilities include 6 outdoor lagoon and lap swimming pools, spa's, Putt'n Around Sands* 18 hole themed putt putt, 2 children's interactive playgrounds and Kids Zone, 2 tennis courts*, gymnasium, games room and 8 BBQ areas.
For those who prefer a slower pace, soak up the relaxed atmosphere poolside or send the kids to Sands Cinema. Enjoy a pizza at our Woodfire Pizzeria and Bar or try the Rainforest cafe. Broadband internet access and in-room movies available and payable direct. *Charge applies.
Facilities:
- Air-Conditioning
- Bar on Premises
- Barbecue
- Cafe
- Parking - Car Space Available
- Cots Available
- Day Tours/Tour Desk
- Games Room
- Gymnasium
- High Chairs available
- High Rise (3 Floors or More)
- Internet Facilities
- Iron in Guest Laundry
- Kids Club
- Guest Laundry
- Mini Golf
- Non Smoking - Entire Property
- Parking - Security Undercover
- Parking - Undercover Carpark
- Children's Play Area
- Child Wading Pool
- Pool
- Pool - Heated
- Restaurant - On Premises
- Resort
- Sauna
- Spa Pool/Jacuzzi
- Tennis Court - Full Size
- Free Wi-Fi Internet
Reception Hours:
Sunday-Thursday:07:00am-07:00pm,Friday-Saturday:07:00am-09:00pm
Check In:
03:00pm
Pre Auth Procedure
- At check in a valid credit card with matching photo identification is required.
- A $200 pre auth security bond will be taken on arrival against Visa or Mastercard. If you cannot provide a valid credit card to process the AUD200.00 preauthorization, a cash or EFTPOS bond will be required. Please note cash/EFTPOS bonds will result in the requirement of your bank information to refund. This may take 2 to 3 business days from departure to process. Cash bonds will NOT be returned in cash.
Check Out:
10:00am
Check In/Out Info:
If you are arriving outside these hours, please contact Turtle Beach Resort directly and advise the property.
Number Of Rooms:
296
Number Of Floors:
3
Distance To Nearest Airport:
20km.
Distance To Nearest Beach:
400m.
Distance To Nearest Public Transport:
10m.
Restaurant Info:
The Deck Restaurant and Bar
Credit Cards Accepted:
Mastercard and Visa.
Note that a credit card or AUD200 cash bond is required upon check-in as a form of security deposit.
Disabled Facilities:
Turtle Beach does not have any disabled accessible rooms. There are no lifts in the complex and all rooms and facilities require access via stairs.
Childrens Facilities:
4 Resort swimming pool areas including toddler pools
Pool waterslide
Splash Zone Water Park
Club Turtle - kids activity club
Guest activities daily
Putt-putt golf*
Tennis court*
Games room*
Theatrette
Playground
* Additional charges apply
Driving Info:
Turtle Beach Resort is located an hour drive from Brisbane Airport and a 20 minute drive from Coolangatta Airport.
Transfer Info:
Turtle Beach Resort offers its own private shuttle buses providing airport and theme park transfers.
Our transfers provide a non-stop service just for our guests, cutting transport times in half. Please contact Turtle Beach Resort for costs.
Important Information:
Valid for 22NOV25-07DEC25:
Schoolies Policy:
- Bookings will not be accepted where all clients are under 18 years of age.
- For minors - under 18 years of age travelling without parents, a letter will be required from their parents' accepting responsibility for any damages.
- A credit card imprint will be required on check-in for all bookings, this must be corresponding to the reservation name. Photo identification will be required on check-in.
- A bond of AUD200.00 per night will be required on check-in for all bookings.
- All guests must sign a copy of the house rules on arrival and be listed as occupants of the room for the duration of the booking. Any guest seen to be brekaing the house rules will be evicted from the premises and if required, the police will be called.
Dates and Passenger details
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